We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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I couldn't have been more pleased with the service I received. You all do a great job.Carol Hart January 07, 2021
Matt,Sherry,Jayme,and Sheila: Thank you for being so patient and understanding through such a sad time. It was a beautiful service and you are appreciated. Sincerely, Heather DenchfieldHeather Denchfield August 21, 2020
Matt, The Green family can't thank you enough for your help in coordinating such a beautiful service Saturday. The day was perfect and it couldn't have gone better. You obviously have a gift in dealing with these situations and you were so helpful in not only pulling everything together, but even more importantly the care and understanding I personally felt. Your timely responses and recommendations were so appreciated. As a reviewed the number of emails, I was surprised to see how much goes in to a service that I never noticed before. You helped me through that effortlessly and on behalf of my entire family we can't thank you enough. We will always remember Saturday gloriously. Thank you and may God bless. AllenAllen Green November 18, 2019
Dear Matt, Sherry and everyone at Koup, Thank-you so much for the care and attention you gave to both Ruby Foster and our family. The service was so lovely and we appreciate all you did for the family and our grandmother. Warmly, Craig & Adriene FosterCraig & Adriene Foster September 26, 2019
The sisters of David Hobbs would like to thank-you for the excellent funeral you did for our brother. We really appreciated you working with us on the insurance policies to get the best funeral we could get. We were so pleased with the care you gave to us. You guys were so helpful and we really appreciate that. The funeral turned out great. Thanks for helping us get a flag and headstone marker. Thanks for getting the V.F.W. for the service. Thanks, Vicky Gibson, Jane Peavy, Carlyn & Cecil McCoy, and Bonnie Jean & Kevin SmithThe Family of David Hobbs July 01, 2019
Thank you all very much for a job well done!Myra Larcom March 26, 2019
Matt, Sherry, Jayme, and Sheila, Thanks for being there in our time of need. Calvin looked so peaceful and that smile was worth millions. Thanks again, MarilynMarilyn Bogle
Thank-you so much for the time and talent you so graciously spent with us. It was very much appreciated. Matt and Sherry were wonderful and thank you so much. Margaret McLean, Kenneth McLean, Michael & Sarah McLean and familyMargaret McLean June 12, 2018
Thank-you for the preparation of funeral for my mother, Melba Clopton. It was very nice, and I thank you all.Barbara Jean Clopton November 10, 2017
Our family wants to thank-you for everything you have done.Ed & Joan Buckle, Debra, Cyndi, and Stacy August 02, 2017
Thank-you so much for taking care of my momma's last days and what a wonderful glass case on wheels with the wooden box. It was so nice. Thanks again, Bonnie AshlockBonnie Ashlock January 13, 2017
Hi, Gerald and I cannot thank you enough for how beautifully Mom's service was handled. Jayme, everyone shared with us how touching and inspiring your words were. We were listening to EVERY word. God bless you! Mom looked so peaceful, which was consolation to Gerald and I after witnessing the painful last couple of weeks of "life". Thank-you to all who helped Gerald and I make her celebration of life a beautiful day. Gerald & Di8ane SandersGerald & Diane Sanders September 17, 2016
To: Koup Family Funeral Home - We want to thank you for your time, kindness, and everything you done on the memorial of Harry Woodard. May God bless each and everyone of you! You are very much appreciated.Doris Robey, Nancy Ledesma and family April 15, 2016
Thank you so much for everything you did for us. The Life Tribute tapestry is awesome and will be treasured always. CarolynThe Pop Harber family November 13, 2015
Staff at Koup Family Funeral Home (Matt & Sherry) Thank you so much for everything you did for our family during our time of loss. We appreciate you all.Donna Drake & Family August 07, 2015
Matt, Sherry, Jayme, Sheila Thank you for your kindness and assistance at a very painful time. It takes very special people to do the job you do. I appreciate deeply the professionalism, caring manner you have shown me. Thank you! Fran McDanielFran McDaniel August 31, 2020
Dear Koup Family Funeral Home, Matt and Sherry, My family and I want to thank you for everything you did for Keith, from treating him with dignity and respect. My trust was with you and you didn't let me down. God bless you all. With love, Debbie Swats and familyDebbie Swats July 30, 2020
Koup Staff: Thank you to the incredible staff. You took our heartbreaking situation and helped turn it into a loving tribute. Through your loving care and dedication, we were able to celebrate a beautiful life lived. Words will never be enough thanks. Toni Parker and FamilyToni Parker October 24, 2019
At Koup Family Funeral Home you will find a caring and compassionate staff. Rest assured your loved one will be treated with dignity and respect. No matter how large or small, public or private you choose your service to be, they go above and beyond to accommodate you. I have only found one thing that Koup Family Funeral Home will NOT do. They won't forget you when the service is over. They sincerely care.Teresa Felter July 22, 2019
Matt and staff This was such a difficult time for myself and the rest of the family - Thank you for taking charge and making it so easy for us! We could never thank you enough! Kathy Reilly and FamilyKathy Reilly June 19, 2019
Matt, We would like to thank you for the wonderful service. Mom's tapestry was a nice surprise. It was so thoughtful of you. Thanks again!the family of Mary Jo Drake February 27, 2019
I wanted to say a big "Thank You" to Matt and the Koup Family Funeral Home. You guys were so easy to work with through the whole planning process. When I received the call from the hospital saying that my dad had passed away I felt overwhelmed and I had no idea what I needed to do next. I made a call to Matt at the funeral home and he reassured me and said that he would take care of everything. I so appreciated all of his help. When we later met Matt at the funeral home to plan the service for my dad, he was so patient and explained everything in detail. He answered all of our questions and made the whole experience as pleasant as possible given the circumstances. The day of the funeral was very stress free for us too. Everything was taken care of in a personal and professional manner. When the need arises, I wholeheartedly recommend using Koup Family Funeral Home. Thank you again Matt and all the staff at the funeral home.Susan Livingston August 10, 2018
Hi, I wanted to thank-you for all you did to make Delbert's funeral so perfect. I should have sent this sooner, I've had a lot of things to do. I think you did a really wonderful job on every part of it. Thank-you for all your help. Thank-you again, Lois ForcumLois Forcum July 03, 2018
You did a wonderful job with Mary Purkeypile's memorial service. Sherry is wonderful in the way she works with people in difficult times. Thank You, ALL!Dale Purkeypile July 05, 2017
Dear Jayme, Matt, and Sherry, "Thank you" for helping us have a very nice service for my mom. We also wanted you to know, how much we appreciate you guys. Sincerely, The Swisher Family Kelley Swisher DavidsonThe Swisher Family (Kelley Swisher Davidson) September 26, 2016
Jayme, Matt, Sherry, Thank-you for all your help during our time of loss. The GirlsThe Girls September 23, 2016
Just a short note to tell you all how much we appreciate the kind and caring way the funeral was for our grandmother, Phyllis Broddle. We got to enjoy her and Grandpa for years, many wonderful memories. God bless you, Cristi DunganJames and Cristi Dungan May 31, 2016
Thank you so much for everything you have done for our family in remembrance of Thaine. Everything went smoothly and you gave us comfort. Also, thanks for the beautiful blanket. Everyone was asking us where it came from. It was so nice and a fantastic keepsake. In Christ, Betty and familyBetty Boone and family February 26, 2016
Jayme Koup, Matt, Sherry, and staff, Thank you for all the necessities you did to make the service perfect. It was very much appreciated.Phyllis Ann Milner family May 06, 2015