When A Death Occurs
When a death occurs, the order in which things need to be done often depends on where the death occurred. But one thing should always be remembered: your heightened emotional state upon the death of a loved one, which is why we suggest you ask a friend for help - someone able to think more clearly and give you the support you need.
At Home or at Work
When a death occurs at home or in the workplace, a family member or co-worker should contact emergency personnel and the person's physician if he or she was under a doctor's care. If the death occurs at home with family or friends present, and the person is under a physician's care, the family will want to call us directly.
However, if the death occurs in a residence and no one is there at the time of death, the Sheriff's department will need to be notified and respond to the residence before the deceased is removed from their home.
If in any case you are not sure of who to notify or what to do, you may call (620) 583-5575, and we will assist you in notifying the proper agencies.
While Under Supervised Care
When a death occurs in a care facility, such as a hospital or nursing home, the professional staff will notify you and the necessary authorities. If the name of the funeral home has been left with them, the institution will notify the funeral home at the time of the death. The funeral director will contact you immediately following their notification to help you proceed. (However, we suggest you contact the funeral home immediately, so you have the reassurance you need that everything is taken care of properly.)
If a loved one was in the care of a hospice program, a hospice representative will give family members instructions and procedures to follow. The coroner/medical examiner will be notified by hospice. Following their release, the hospice representative will contact the funeral home. It is also a good idea for the family to contact us immediately so that we will be aware of the pending call from hospice.
Widening the Circle
Our staff members are experienced professionals who can provide much of the information you need, as well as emotional support and compassionate guidance.
While you may ask the funeral director any questions at this time, you will be able to discuss the arrangements in greater detail later when you meet in person. During this initial call, the funeral director will gather information to be able to transport your loved one to the funeral home.
The funeral director may ask you several questions, including whether your loved one made any pre-arrangements. The director will also schedule a day and time for you to meet at the funeral home and will let you know what you should bring with you. Other people you will may wish to call include:
- Family members and friends
- Clergy or other spiritual advisers
Those Important Questions
If there is no pre-arrangement in place, you will be asked to answer several other questions regarding the death of your loved one:
- Do you wish to have a traditional service? If so, the funeral director will need your permission to prepare the body, which means embalming.
- Do you prefer cremation? If so, you will need to decide whether to have a service prior to or after cremation has been effected.
- If choosing a traditional funeral service, you will need to select a casket. For a cremation, you may choose to select an urn as a final resting place.
- Does the deceased already have a cemetery plot? If not, arrangements for purchasing a site will need to be made.
- Does the family have a minister they wish to lead the funeral service?
- What clothing will you choose to bury your loved one?
By contacting our staff, we will be able to answer your questions and assist in making the appropriate plans. You can reach us at (620) 583-5575.
However, as we have said before, one of the best ways to make sure all of your questions and desires are taken care of is to make pre-arrangements. A pre-arrangement can simply be outlining your wishes, or it can include having all of the details written down and the financial arrangements prepaid. Please contact one of our staff at (620) 583-5575 to learn more about pre-arrangement.
What to Expect When You Arrive at the Funeral Home
One of the first things the funeral director will do is provide you with a general price list. He will then guide you through the entire arrangement process, explaining how you can create a memorable, personal celebration of your loved one's life. During this conversation; we want to hear your ideas, wishes and desires, in order to use them as the foundation for the funeral or memorial service.
This process may include:
- Preparing and filing the official death certificate
- Scheduling the location, date and time of services
- Selecting a casket, urn or other items
- Preparing an obituary
- Selecting casketbearers
You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.
We would like you to bring any photos, perhaps a favorite song or memorabilia, so you and your funeral director can better discuss how you would like your loved one to be remembered. Having these things, and knowing their favorite song or favorite gathering place – even their favorite activity – will help us create a truly fitting memorial service.
Our funeral director and staff will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor. To learn more about personalizing the service, please read the Honoring Life section of this web site. The funeral director will discuss personalization with you during your arrangement conference.
A staff member of Koup Family Funeral Home will be happy to explain all of the options available to you.